— Legal
Privacy policy
Effective date: 10 November 2026
This policy explains how Storyhop collects and uses personal data when you use the Storyhop app and website (storyhop.co).
1. Who we are
Storyhop is operated by Brante Media AB, org. no. 556937-6584, Kungsgatan 10, 11 143, Stockholm, Sweden. We are the data controller for the personal data described here. Contact us through our contact form.
2. What we collect
- Account and profile: username, display name and, if you sign in, your email address. If you use the app without signing in, we create an anonymous identifier for your device.
- Listening and usage: stories you start, finish, like, save and share, listening progress and time, searches you make, stories you create, topics you follow, sessions and app version.
- Device and technical data: device type, operating system, language, approximate country based on IP address, crash and error logs.
- Waitlist and contact: your email address and any message you send us.
- Creator applications: name, email, profile or channel link, niche and any message you include.
- Payments (when available): subscriptions are handled by Apple or our payment provider. We receive confirmation of your subscription status, never your full card details.
3. Why we use it
| Purpose | Legal basis (GDPR) |
|---|---|
| Provide the app: generate and play stories, save your history and progress | Contract |
| Personalise recommendations, “For You” and Continuous Listening | Legitimate interest in a relevant service |
| Improve the product, fix bugs and measure usage | Legitimate interest |
| Manage subscriptions and payments | Contract and legal obligation |
| Send waitlist, beta and product emails | Consent (you can unsubscribe at any time) |
| Review creator applications and run creator partnerships | Steps before a contract, then contract |
| Prevent abuse and keep the service secure | Legitimate interest |
We do not sell your personal data, and we do not use it for third-party advertising.
4. Public information
Some activity is public by design. If you are the first to create a story on a topic, your username is shown as “Discovered by @username”. If you have a profile that others can follow, your public username and the stories you choose to share may be visible to other users.
5. Who we share it with
We share personal data only with service providers that help us run Storyhop, under data processing agreements:
- Hosting and database: [hosting provider]
- AI story generation: [AI provider(s)]. Your search query or topic is sent to generate a story; we do not send your name or email.
- Voice narration: [voice provider]
- Analytics and crash reporting: [analytics provider]
- Email: [email provider]
- Payments: Apple App Store and/or [payment provider]
- Beta distribution: Apple TestFlight
We may also disclose data if required by law, or to protect our rights, users or the public.
6. Transfers outside the EU/EEA
Some providers may process data outside the EU/EEA, for example in the United States. When they do, we rely on safeguards such as the EU–US Data Privacy Framework or the EU Standard Contractual Clauses.
7. How long we keep it
- Account and listening data: while your account is active, and deleted within 30 days after you delete your account.
- Anonymous usage data without an account: up to 24 months, then deleted or aggregated.
- Waitlist emails: until you unsubscribe or we launch and no longer need the list.
- Creator applications: up to 12 months if no partnership is agreed.
- Payment records: as long as Swedish accounting law requires (usually 7 years).
8. Your rights
Under the GDPR you can ask to access, correct, delete or export your data, object to or restrict our use of it, and withdraw consent at any time. Send a request through our contact form (choose “Privacy request”) and we will respond within one month. You can also delete your account in the app under Profile.
If you are unhappy with how we handle your data, you can complain to the Swedish Authority for Privacy Protection (IMY), imy.se.
9. Children
Storyhop is not intended for children under 13. We do not knowingly collect data from them. If you believe a child has given us data, contact us and we will delete it.
10. Security
We use encryption in transit, access controls and reputable providers to protect your data. No service is completely secure, but we work to keep your data safe and will notify you and the authorities of any breach as the law requires.
11. Changes
We may update this policy. We will post the new version here with a new effective date, and tell you in the app or by email if the changes are significant.
12. Contact
Brante Media AB · Kungsgatan 10, 11 143, Stockholm, Sweden · Contact us through our contact form.